Following up on our message of September 17 about the flood incident in the library stacks, here are some updates and instructions about access to books and other materials.
The damage is extensive, and a significant number of books were shipped out for treatment. While recovery, repair and cleaning work is in progress the stacks will remain closed.
All items that were shipped out will be marked as unavailable so they can be requested through BorrowDirect and Interlibrary Loan.
For material remaining in the stacks we will start paging services from Saturday September 22 according to the following schedule:
Requests received by 11am (Monday-Friday) will be available by 1pm
Requests received by 6pm (Sunday-Thursday) will be available by 8pm
Requests received by 10pm (Monday-Thursday) will be available the next day 10am
Requests received by 2pm on Saturday will be available by 4pm
We ask that you use the search feature in CLIO for your requests. It is called “Item not on shelf?” and can be found under the Request tab above the catalog record (see illustration).
Due to water leak in a component part of the HVAC system on Sunday morning, which resulted in flooding in parts of the Starr Library, our stacks, including access to the Rare Book Reading Room, are closed to allow for emergency work to take place. The main reading room in Starr remains open, as do all reference, consultation, circulation, course reserve, BorrowDirect, and Interlibrary Loan services. Starr Library’s open hours will also remain in place without change.
Over the coming two days, a significant number of affected books are being moved out of Starr for professional treatment. We are investigating options for marking the catalog records for those books, so it will be possible to request any of these titles through BorrowDirect and Interlibrary Loan for anyone requesting access. Additionally, we have brought in multiple dehumidifiers in order to reduce the humidity in the stacks to a level that is safe for the collections that remain. Collections that remain in the stacks will be paged by Library staff upon request until the stacks can be reopened to the public.
As soon as we know more about progress and procedures we will post further information. In the meantime, students and faculty are welcome to contact us at firstname.lastname@example.org or 212-854-4318, or by visiting the service desk in the main reading room.
We apologize for this major inconvenience, and thank you for your patience while we work with University Facilities to mediate the cause and the impact of this incident.